Privacy Notice
Updated: 18 October 2026 · Under the Digital Personal Data Protection Act, 2023 (DPDP Act)
STEELLY (steelly.in), Morowala, Clement Town, Dehradun, Uttarakhand 248002, is the Data Fiduciary for the personal data you share on this website. This notice explains, in plain words, what we collect, why, who helps us process it, how long we keep it and how you can use your rights. Hindi mein yeh notice chahiye to WhatsApp karein: +91 74096 66659.
1. What we collect and why
| Where | Personal data | Purpose |
|---|---|---|
| Quote form | Name, phone / WhatsApp, city, requirement, photo (optional) | Contact you and prepare your quotation |
| Carrier order (checkout) | Name, phone, city, area / taxi stand (optional), note, items ordered | Confirm the order and book your fitting slot at our workshop |
| Join the STEELLY Network | Name, phone, email (optional), skills, experience, city, ID type and only the last 4 digits of the ID number, work photo and ID photo (optional) | Verify you and contact you when suitable work comes up |
| Call / WhatsApp with us | Your number and the messages you send | Reply to you and do the work you ask for |
| Visiting the website (analytics, unless you switch them off) | Pages viewed, referring site, device, browser, screen size, IP address, approximate town, taps on call / WhatsApp buttons | Understand which pages help visitors and improve the site |
We use each item only for the purpose shown. We do not sell or rent your data, and we do not use it for advertising.
2. Your consent
Our forms ask for your consent with a tick box before anything is sent. Website analytics (Google Analytics and our own visit stats) can be switched off by choosing Only necessary in the cookie banner; then none of them load. You can change this any time from Cookie settings at the bottom of every page.
You can withdraw your consent as easily as you gave it — message or email us (contact below). After withdrawal we stop using your data for that purpose; work already done before withdrawal is not affected.
3. Who helps us process your data
- Hostinger — website and database hosting.
- Telegram — private alerts to the STEELLY team when a quote, order or network form arrives (name, phone, city, requirement).
- WhatsApp (Meta) — when you choose to chat with us there.
- Google Analytics 4 (Google) — usage measurement, unless you switch it off in the cookie banner.
- FreeIPAPI — approximate town from an IP address for our own visitor statistics (only the IP address is sent; the result is kept up to 30 days per IP).
- NVIDIA — an AI service we may use inside our admin panel to help draft a reply or quotation text; a STEELLY team member always reviews it before anything is sent.
These providers process the data only for these purposes and on our instructions.
4. How long we keep it
We keep enquiry, order, network-application and website-visit data for at most 1 year, then delete it automatically — earlier if you ask us. Only records the law requires us to keep for longer (for example invoices and payment records for tax) are kept for that legal period. Approximate-location results are kept up to 30 days per IP address. We never store a full Aadhaar or ID number — only its last 4 digits.
5. Your rights
- Access — ask for a summary of the personal data we hold about you and how we use it.
- Correction and update — ask us to correct, complete or update it.
- Erasure — ask us to delete it, unless a law requires us to keep it.
- Withdraw consent — at any time, as explained above.
- Grievance redressal — complain to us if something is wrong, using the contact below.
- Nominate — name a person who can use these rights for you in case of death or incapacity.
Send your request from the phone number or email you used with us so we can confirm it is you. We will act on it within the time limits set under the DPDP Act and its Rules. If you are not satisfied with our reply, you can complain to the Data Protection Board of India.
6. Security
The website runs on HTTPS. Enquiries, orders and applications are stored on our server and are visible only to the STEELLY team through a password-protected admin panel with login lockout. If a personal data breach ever happens, we will inform affected people and the Data Protection Board as the law requires.
7. Children
This website is meant for adults. We do not knowingly collect personal data of anyone under 18. If you believe a child has sent us their details, contact us and we will delete them.
8. Contact and grievance
Grievance and privacy contact — STEELLY workshop (our office)
Email: steelly.in@gmail.com
Phone / WhatsApp: +91 74096 66659
Address: Morowala, Clement Town, Dehradun, Uttarakhand 248002
We may update this notice when our practices change; the date at the top shows the latest version.